The Bland blog
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How to implement conversational AI for customer service
The average American spends 13 hours a year on hold. Every minute of that wait is waste: wasted customer time, wasted agent capacity, wasted revenue from callers who hang up before anyone answers.…
Apr 20, 2026
18 Conversational AI Examples and Use Cases for Modern Businesses
Conversational AI examples from healthcare to financial services show a consistent pattern: businesses that deploy voice AI on their highest-volume, most repetitive interactions see results within…
Apr 20, 2026
AI voice agents: what they are, how they work, and why enterprises are deploying them now
Every phone call your company handles costs money. A single call center representative runs $4,000 to $7,000 per month in fully loaded costs, and most of those calls follow the same script 200 times…
Apr 20, 2026
14 Best LivePerson Alternatives to Fix Slow, Rigid Chatbots
For businesses ready to upgrade their customer engagement strategy, Bland offers advanced conversational AI that transforms how companies interact with their customers.
Apr 10, 2026
Introducing Fluent: Next-Generation Multilingual Transcription for Voice Agents
5.9% WER outperforms leading real-time voice AI transcription provider
Apr 9, 2026
Top 17 Intercom Alternatives to Simplify Your Support Workflow
Explore 17 Intercom Alternatives to simplify your support workflow, improve response times, and manage customer conversations more efficiently.
Apr 9, 2026
A Complete Zendesk Chat vs Intercom Review for CX Teams
Zendesk Chat vs Intercom: Compare features, pricing, and CX tools to help teams choose the right live chat and support platform.
Apr 8, 2026