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- Voice AI guides
Introducing Fluent: Next-Generation Multilingual Transcription for Voice Agents
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- Voice AI guides
Introducing Norm: The first AI assistant that builds voice agents from a prompt
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- Comparisons & alternatives
Voice AI for Contact Centers: Build vs. Buy
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January Product Updates
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Product & company news
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2025 Bland Product Recap
Bland's top product updates in 2025
How This AI company is Using Bland to Power Millions of Calls for Small Businesses
We're happy to announce that we have partnered with Rosie to power their voice agents for small businesses
How Bland is Fixing the Biggest Flaw in AI Voices
AI voices have transformed customer service, but most still stumble on one critical detail: numbers. From confirming customer IDs to…
Voice AI guides
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13 Best AI Voice Agents for Effective Insurance Lead Management
Discover the 13 Best AI Voice Agents for Insurance to improve lead response times, automate follow-ups, and manage client inquiries.
15 Best Voice AI Tools for Restaurants for Orders and Reservations
Best Voice AI for Restaurants: compare 15 tools for taking orders, managing reservations, and reducing missed calls.
AI voice agents for medical intake: HIPAA, EHR integration, and the patient experience
Medical intake is the highest-friction front door in healthcare. AI voice agents for medical intake collapse the workflow into one phone…
Conversational AI
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How to implement conversational AI for customer service
The average American spends 13 hours a year on hold. Every minute of that wait is waste: wasted customer time, wasted agent capacity,…
18 Conversational AI Examples and Use Cases for Modern Businesses
Conversational AI examples from healthcare to financial services show a consistent pattern: businesses that deploy voice AI on their…
How Conversational AI in Telecom Is Driving Industry Innovation
Explore how conversational AI in telecom improves customer service, automates support, and drives innovation across telecom operations.
Contact-center automation
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How to Use AI to Improve Customer Service KPIs at Scale
How to Use AI to Improve Customer Service KPIs with automation, analytics, and smarter support workflows for scalable growth.
15 Best AI Customer Service for Hotels to Improve Guest Experience
Best AI Customer Service for Hotels solutions that help automate guest support, bookings, and personalized hotel experiences.
How to Use AI for Customer Service Call Center Automation
How to Use AI for Customer Service Call Center automation to reduce wait times, improve support, and streamline workflows.
Comparisons & alternatives
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14 Best Botpress Alternatives for Better Enterprise AI Agents
Explore every top Botpress Alternative for enterprise AI agents, from automation features to pricing and scalability options.
Top 13 Relevance AI Alternatives for CX Workflow Automation
Compare the top 13 tools in this Relevance AI Alternative guide for smarter CX workflow automation and customer support scaling.
Top 13 Lindy AI Alternatives for Workflow and AI Automation
The right alternative should handle end-to-end business processes without forcing compromises on functionality or growth potential.
Industry deep-dives
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How Is AI Helping in the Healthcare Industry to Improve Patient Care?
How Is AI Helping in the Healthcare Industry improves diagnosis, treatment accuracy, patient monitoring, and hospital efficiency.
15 Best AI Tools for Insurance Customer Service Automation
Best AI Tools for Insurance Customer Service compared for automation, claims support, chatbots, and faster policyholder response times.
13 Best AI for Insurance Agents That Help You Close More Deals
Best AI for Insurance Agents compared: 13 tools that help automate follow-ups, improve client communication, and close more deals.
Recently published
14 Best Botpress Alternatives for Better Enterprise AI Agents
Explore every top Botpress Alternative for enterprise AI agents, from automation features to pricing and scalability options.
May 15, 2026
Top 13 Relevance AI Alternatives for CX Workflow Automation
Compare the top 13 tools in this Relevance AI Alternative guide for smarter CX workflow automation and customer support scaling.
May 14, 2026
Top 13 Lindy AI Alternatives for Workflow and AI Automation
The right alternative should handle end-to-end business processes without forcing compromises on functionality or growth potential.
May 13, 2026
Lindy AI vs Zapier Full Comparison for Automation Workflows
Lindy AI vs Zapier compared for workflow automation, integrations, ease of use, pricing, and AI capabilities for businesses.
May 13, 2026
How Is AI Helping in the Healthcare Industry to Improve Patient Care?
How Is AI Helping in the Healthcare Industry improves diagnosis, treatment accuracy, patient monitoring, and hospital efficiency.
May 12, 2026
15 Best AI Tools for Insurance Customer Service Automation
Best AI Tools for Insurance Customer Service compared for automation, claims support, chatbots, and faster policyholder response times.
May 12, 2026
13 Best AI for Insurance Agents That Help You Close More Deals
Best AI for Insurance Agents compared: 13 tools that help automate follow-ups, improve client communication, and close more deals.
May 11, 2026