The Bland blog
Recently published
What Is Conversational AI Design? A Complete Guide for Modern CX Teams
Improve your digital strategy with expert insights on Conversational AI design. Build more innovative chatbots and voice assistants that feel human.
Nov 20, 2025
45 Important Customer Service Skills and How To Develop Them
Learn the essential customer service skills needed to delight clients, solve problems quickly, and turn interactions into wins.
Nov 19, 2025
41 Best Enterprise Customer Service Software Solutions
Transform your support strategy. Explore scalable enterprise customer service solutions designed to boost satisfaction and efficiency for your business.
Nov 19, 2025
What Is a Customer Service Representative? Key Duties and Best Practices
Enhance your support strategy with a customer service representative. Automate tasks, handle high volumes, and deliver instant, 24/7 answers.
Nov 17, 2025
26 Powerful Help Desk Solutions for Faster Ticket Resolution
Help desk solutions help teams manage support requests with ticketing, multi-channel communication, and tools that streamline issue tracking for better service.
Nov 16, 2025
How This AI company is Using Bland to Power Millions of Calls for Small Businesses
We're happy to announce that we have partnered with Rosie to power their voice agents for small businesses
Nov 10, 2025
Kin Insurance Chooses Bland to Power Their Customer Interactions
Kin Insurance is a U.S.-based insurtech company focused on helping homeowners in higher-risk geographies get the protection they need, particularly in regions affected by natural disasters. By…
Nov 5, 2025