PRICING

Pay only for talk time

Flat per-minute pricing. No hidden LLM, STT, or TTS charges. Billed per minute, rounded to the second.

FOR TEAMS
Build
$0.12/min
$299/month platform fee
Lower rates, premium voices, and the tools to scale your voice AI.
Get started
  • 50 concurrent calls
  • 2,000 calls/day
  • 5 voice clones
  • 50 knowledge bases
  • SMS + web chat
  • Warm transfers
  • Pooled FDE support
  • 4-hour response SLA
◆ Norm included
MOST POPULAR
Scale
$0.11/min
$499/month platform fee
Advanced features, higher limits, and priority infrastructure for production workloads.
Get started
  • 100 concurrent calls
  • 5,000 calls/day
  • 15 voice clones
  • 100 knowledge bases
  • Guardrails (250K/year)
  • Alarm + monitoring
  • Knowledgebase gaps
  • Pooled FDE support
  • 4-hour response SLA
◆ Norm included
FOR ORGANIZATIONS
Enterprise
Custom
Volume discounts on a flat per-minute rate.
Your infrastructure, your compliance, your SLA. We build it around you.
Book a demo
  • 500+ concurrent calls
  • Unlimited calls/day
  • Unlimited voice clones
  • Guardrails (1M/year)
  • Live translate
  • Dedicated FDE
  • On-prem / in-VPC deployment
  • Custom voice actor
  • 24/7 support, 2-hour SLA
  • 99.99% uptime SLA
  • Data residency
  • SSO + JWT signatures
◆ Norm included
Start Free. $0.14/min. 10 concurrent calls, 100 calls/day, 1 voice clone. No credit card required.
Sign up free

One rate. Everything included.

Unlike other platforms, Bland's per-minute rate includes LLM, speech-to-text, text-to-speech, and telephony. No surprise bills from stacked provider charges.

LLM included STT included TTS included Telephony included No rate limits

Compare plans

BuildScaleEnterprise
Usage + scale
Per-minute rate$0.12$0.11Custom
Platform fee$299/mo$499/moCustom
Transfer time rate$0.04/min$0.03/minCustom
Concurrent calls50100500+
Daily call cap2,0005,000Unlimited
Hourly call cap1,0001,000Unlimited
Core features
Conversational pathwaysUnlimitedUnlimitedUnlimited
Voice clones515Unlimited
Knowledge bases50100Unlimited
KB articles1,0001,000Unlimited
Citation extractions1M/year1M/year2.5M/year
SMS + web chat✓✓✓
Pre-built integrations✓✓✓
Appointment scheduling node✓✓✓
Automations✓✓✓
Custom code execution✓✓✓
SMS node (in-call texts)✓✓✓
Advanced features
Warm transfers✓✓✓
Guardrails (protected calls)—250K/year1M/year
Alarm + monitoring—✓✓
Knowledgebase gaps—✓✓
Live translate——✓
Norm (AI agent builder)
Natural-language agent creation✓✓✓
Safe branching + diff review✓✓✓
Agent-on-agent simulations✓✓✓
API integration builder✓✓✓
Self-improvement from calls✓✓✓
Infrastructure + reliability
Dedicated orchestration server✓✓✓
Priority call queue✓✓✓
Version lock✓✓✓
On-prem / in-VPC deployment——Available
Custom voice actor——Available
Uptime SLA99.9%99.9%99.99%
Compliance + security
BAA included✓✓✓
SOC 2 Type II✓✓✓
GDPR✓✓✓
SSO—✓✓
JWT signatures—✓✓
Data residency——Available
Support
Slack channel✓✓✓
FDE supportPooledPooledDedicated (available)
CoverageBusiness hoursBusiness hours24/7 (available)
Response time SLA4 hours4 hours2 hours
Included on every plan

Meet Norm. Your AI agent builder.

Describe what you want your voice agent to do. Norm builds the prompt, persona, pathways, validation logic, and API integrations. No engineering team required.

  • ✓Natural-language prompting. Describe your agent in plain English.
  • ✓Safe branching. Review diffs before anything touches production.
  • ✓Agent-on-agent simulations. Stress-test before your customers do.
  • ✓API integrations. Wire up external services mid-conversation.
  • ✓Self-improvement. Agents learn and improve from every call.
  • ✓Runs on Bland infrastructure. No third-party model dependencies.
YOU SAY
"Build me a scheduling agent for a dental office. Greet the caller, ask what they need, find an available time, book it, and confirm."
✓ Prompt generated
✓ Persona configured
✓ 6 pathway nodes created
✓ Cal.com integration wired
✓ Validation rules set
✓ Ready to test

Need a custom plan?

We scope pricing around your call volume, compliance requirements, and integrations.

Book a demo

Frequently asked questions

How does per-minute pricing work?
You pay for connected call time only, prorated to the exact second. The rate includes everything: LLM processing, speech-to-text, text-to-speech, and telephony. No separate charges for any component.
Is there a free tier?
Yes. The Start plan is free with no platform fee. You pay only for the minutes you use at $0.14/min with 10 concurrent calls and 100 calls/day. No credit card required.
Are there any hidden fees?
No. Our per-minute rate is all-inclusive. Unlike other platforms that charge separately for LLM tokens, STT, TTS, and telephony, Bland bundles everything into one flat rate.
How does Bland compare to Vapi's $0.05/min?
Vapi's $0.05/min is a platform fee only. You still pay separately for STT, LLM, and TTS, bringing actual costs to $0.23-$0.33/min. Bland's rate is all-inclusive and typically cheaper.
What is a forward-deployed engineer?
FDEs are Bland engineers who work directly with your team to build, optimize, and scale your voice AI deployment. Build and Scale plans get pooled FDE access. Enterprise gets a dedicated FDE.
Can I bring my own Twilio?
Yes. BYOT customers don't pay transfer fees. You handle carrier costs directly; Bland charges only the per-minute AI rate.